The benefits of the unified solution were quickly felt at every level: from doctors and technicians, to administrative staff, to IT and PACS administrators, explains Mr. Kuffer. “Each different type of user, or ‘persona’, has their own, dedicated desktop. To give an example of how this makes a difference, with a RIS/PACS, the technicians get the worklist from the RIS, but they cannot see the patient’s previous exams there: that requires the PACS. With our Enterprise Imaging, both the worklist and access to previous images are provided from the same platform, on one workstation.”
Secretaries also have a dedicated desktop with their worklist, which was previously in the RIS, but is now on the consolidated enterprise solution.
For the doctors, Enterprise Imaging has also resolved the inefficiencies and difficulties of the RIS/PACS dichotomy. Mr. Kuffer points out that, increasingly, the clinicians’ requests for imaging must be validated by a radiologist. “This is quite difficult to streamline in a traditional RIS/PACS set-up: the doctor must do one action in the RIS, and another in the PACS.
But with Enterprise Imaging it is very easy: the radiologist can validate the request and transform it into an order on a single workstation, even for more complex exams such as those using ionizing radiation. You can define a different workflow for every type of exam, if you want. One radiologist can validate the exam request, another can interpret it. Enterprise Imaging is very flexible with workflows: any set-up you want is possible.”
Another important advantage is that administration is simplified for the PACS administrator, thanks to the single console for handling interfaces, troubleshooting, managing the system setup, and more.