DELIVERING STRATEGIC SERVICES

IN SUPPORT OF PATIENT CARE

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Consultative approach is key to delivering an effective solution

Explosive growth in medical imaging data and costs. Increasing budgetary and performance pressure. Staff shortages. Zero tolerance for systems downtime.

Security and privacy of patient data. Pressure on IT to create more business value …. All are major challenges to hospitals and healthcare facilities.

Into this demanding environment, Agfa HealthCare offers  its Managed and Cloud Services: solutions that combine our very best-in-class products with business and service delivery models that deliver peace-of-mind.

Agfa HealthCare’s portfolio of Managed and Cloud Services helps your organization simplify image and report management, archiving and distribution by enabling you to make the most of existing staff, streamline IT infrastructures and reduce costs.

Our solutions deliver business value by enabling you to focus on the quality and efficiency of patient care.

Service is coded into our DNA

ENABLING INNOVATION AND PATIENT CARE EFFICIENCY

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CONSULTATIVE APPROACH IS KEY

Just as every client’s needs are different, so too are their solutions – which is why taking a consultative approach is fundamental to success. Only once we fully understand your issues and objectives wwill we suggest which of our Managed and Cloud Services is most suited to your needs.

It could be Remote Management, Managed Hosting, or Solution as a Service and may include the option of disaster recovery and business continuity.

DELIVERING STRATEGIC SERVICES IN SUPPORT OF PATIENT CARE

By allowing us to take care of the complete day-to-day monitoring and management of your systems, we help you address the departmental and enterprise challenge of medical image and report management, storage, retrieval and distribution.

The resulting time and costs saved leave you free to focus on technology innovation and strategic IT services in support of delivery of patient care.

SERVICE LEVEL COMMITMENTS AS STANDARD

Irrespective of the service you choose, we provide you with a single point of contact, responsible not only for all your Agfa IT services, but for acting as your trusted and independent advisor for data center and telecom services.

And, as we are hosting and managing our own developed image archiving and management systems, you can be confident that there is no one better qualified to optimize uptime and performance – hence our confidence in committing to solution availability and image retrieval response time levels by contract.

YOUR CHOICE OF SOLUTION

Our highly knowledgeable and experienced consultants work with you to help you select the best solution for your organization, whether it is fully- or partially-managed, on- or off-site. From single departments to regional networks, our solutions can be customized to meet the demands of facilities of any size.

HIGH LEVEL OF SECURITY OF PATIENT DATA

We recognise that data security and privacy regulations are expensive to achieve and maintain. Our Managed and Cloud Services help protect the confidentiality, integrity, and availability of patient data.

The improved service levels and data security achieved facilitate staff efficiency, ultimately increasing both staff and patient satisfaction.

“Proactively improve uptime and functionality”

“Agfa HealthCare supports the hardware infrastructure according to the service level specifications in our Managed Services Agreement, and proactively determines when to replace or upgrade the solution to improve uptime and functionality.

Canisius-Wilhelmina Ziekenhuis,
Nijmegen, The Netherlands

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