EQUIPMENT SERVICES

We assure you First-Class Service

Choosing Agfa HealthCare’s solutions is a choice for peace of mind.
Because we do not only provide you with state-of-the-art products but optimum service too.

WE PROVIDE YOU WITH THIS EXTRA SUPPORT TO KEEP YOU…

  • up and running: optimum reliability thanks to inspection, maintenance, spare parts, etc.
  • up-to-date: enhanced functionality thanks to updates, hot fixes, etc.
  • up-front: specialized maintenance and replacement + tube/detector warranty
  • up-tempo: remote services, ready when you need assistance

INTEGRATION
  • RIS Protocol codes configuration
  • Interface to PACS, RIS and Printers
  • Verification of quality and functionality
OPTIMIZATION
  • Service Level Agreements
  • Remote Support Capability
  • Workflow Optimization
  • Image quality adaptations including preference settings MUSICA
PLANNING & IMPLEMENTATION
  • Project Management
  • On-site installation
  • Acceptance testing
  • Configuration and Customization
  • Application and Clinical User Training Services
CONSULTING & ADVICE
  • Room design consulting
  • Quality Control
  • Quality Assurance
  • Dose reporting

Protect your investment and your benefits

Accidents can happen.
Protect your portable DR detector from accidental damage with our Damage Assistance Program (DAsP).
For the solid confidence of knowing it’s always there, where and when you need it.

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DAsP: Premium coverage, up-front

DAsP covers accidents such as drops and liquid damages caused by the trained user.

Once Agfa HealthCare has determined that the damaged detector cannot be repaired on-site, it will be replaced with a working unit through an accelerated process, to maximize your system uptime.

You will only pay a minimal co-pay for a damage occurrence. The DAsP can be purchased at the point of sale, for a period of up to five years.

Agfa HealthCare Global Services

delivered by 1900+ highly engaged employees

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Find out how to
disinfect your
CR-cassettes.

Disinfecting the
DX-D Systems and
DR Detectors

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